Knowledge Base
Contact Us
Go to Customer Portal
Web Application
Frequently Asked Questions
FL3XX Overview
General
Getting Started
System and Configuration
Product Updates
Latest Product Updates
2024
2023
2022
Onboarding
FL3XX Onboarding: North America
FL3XX Onboarding: International
FL3XX Onboarding: Integration Set-up
Web Application
Sales Module
Dispatch Module
Timeline Module
Licenses Module
Staff Module
Reports Module
Persons Module
Airports Module
Aircraft Module
AOC Module
Flight Strip items
Crew Management
Security Center
Accounts Module
Mobile Apps
Mobile Apps: Crew
Mobile Apps: Dispatch
Mobile Apps: Owner
Mobile Apps: Sales
Integrations
Sales
Ground OPS
Crew
Fuel
Maintenance
Marketplaces
Optimizers
Safety
Finance & Reporting
Passenger Data
Flight Planning
Trip Support
FL3XX Products
FL3XX BRIGHT - Business Intelligence Tool
About
Using FL3XX BRIGHT
Compliance
Video Tutorial Hub
Back to home
Knowledge Base
Web Application
Frequently Asked Questions
FL3XX Overview
General
Getting Started
System and Configuration
Product Updates
Latest Product Updates
2024
2023
2022
Onboarding
FL3XX Onboarding: North America
FL3XX Onboarding: International
FL3XX Onboarding: Integration Set-up
Web Application
Sales Module
Dispatch Module
Timeline Module
Licenses Module
Staff Module
Reports Module
Persons Module
Airports Module
Aircraft Module
AOC Module
Flight Strip items
Crew Management
Security Center
Accounts Module
Mobile Apps
Mobile Apps: Crew
Mobile Apps: Dispatch
Mobile Apps: Owner
Mobile Apps: Sales
Integrations
Sales
Ground OPS
Crew
Fuel
Maintenance
Marketplaces
Optimizers
Safety
Finance & Reporting
Passenger Data
Flight Planning
Trip Support
FL3XX Products
FL3XX BRIGHT - Business Intelligence Tool
About
Using FL3XX BRIGHT
Compliance
Video Tutorial Hub
Web Application
How-To articles on commonly performed actions from booking to post-flight.
Web UI Glossary: Speak the Design Language
Keyboard Shortcuts
Sales Module
Pricing Engine
Passenger Tax France
Invoices and Payments
Passenger Tax Netherlands
Calculation of National Passenger Taxes (Pax Tax)
Passenger Tax United Kingdom
How to Change a Workflow per Leg
Passenger Tax Japan
Passenger Tax Austria
Passenger Tax Australia
Passenger Tax Italy
How to Reinstate A Canceled / Lost Booking
How to copy, add a new version, and delete a quote
Sales Module View and Quote Tabs
Left Hand Quotes and Bookings List
The Itinerary
How to add a signature to the Sales documents
Booking Related Remarks, Information, Internal Comments and Payment
Value-added Tax (VAT)
FAA Duty Time warning in Sales
Create, Decline and Drop Multiple Quotes in One Email
Subcharter Workflow
Map, Flight Details and the History
Profitability Calculation
The Quote Header
Sales Workflow Sequence
How to email clients within FL3XX
How to manually amend prices and fees
5 Different Demurrage Calculations
Building and Booking Subcharter Flights
Sold vs. Booked Itinerary in Sales
Passenger Tax Norway
Passenger Tax Sweden
Passenger Tax Portugal
Passenger Tax Germany
Managing Tags in Sales
See more
Dispatch Module
Release a Flight
Passenger Birthday Notifications
Passenger flights history - previously onboard
How To Add Or Delete Passengers From A Flight
Search / Filter Items in Dispatch
US eAPIS Part91 (Private Flights)
US eAPIS Part135 (Commercial Flights)
Add a New Flight, Saving Status and the Header
Setup a Booking for Dispatching
Flight Statuses and time coloring
Screen Elements in the Dispatch Module
How to Manually Submit Passengers for TSA Screening
Custom Customs Forms
See more
Timeline Module
Maintenance Events in Timeline
Bookings Timeline
Flights Timeline
Crew Timeline
Timeline Calendar (Beta Version)
See more
Licenses Module
Licenses Module & Color Coding Guidelines
Staff Module
Staff Module
Crew restrictions
Reports Module
Reports Module
Tracking Roster Crew Activity in Flight Time Limitations Report
Persons Module
Persons Module
Customizable Passenger Preferences
Creating New Profiles For Individuals
Airports Module
Airports Module
Export AOC Airport Categories
Aircraft Module
Aircraft Module
How To Add, Update, Or Delete Aircraft Images
VOR Check
How to enter and manage Maintenance Event Lists
AOC Module
AOC Module
Flight Strip items
Flight Items: Migration and Customs
Flight Items: Slot / PPR and Permits
Flight Items: Flight Plan and Weight & Balance
The Flight Strip
Flight Items: Airports
Flight Item: Ground Handling
Flight Items: Recap, Notes and Edit Flight / Revised
Flight Items: Fuel
How to Setup Ground Transportation, HOTAC, and Catering
Flight Items: Passengers (PAX/CARGO)
Flight Items: Crew
Flight Items: CAMO
Flight Items: Movement Messages
Flight Items: Post Flight (TechLog) and De-Icing
Post Flight Best Practices
See more
Crew Management
Crew Training Module
Roster Usage
Flight Time Limitation on Crew Briefing
Flight Time Limitations (FTL): Rest & Periodical Rest Period
Flight Time Limitations (FTL): Maximum Flight Duty Period (FDP)
Flight Time Limitations (FTL): Time Limits in Consecutive Periods
Average Turnaround Time
Flight Time Limitations (FTL): Structure of Calculations
Roster Module
Adding Entries to Roster
Roster Crew Info and Legality Checks
Repetitive Duty Creation on the Roster for Long Time Periods
Crew Availability Calculation on the Roster
Understanding and Using the Transport/Hotel Requirements Feature
Tracking Roster Changes with the History Icon
See more
Security Center
Email Verification for New Users
Managing User Deactivation
2FA: Force Two-Factor Authentication
Accounts Module
Accounts Module
Account Statement
Jet Cards: Streamlined Payment Management for Operators