Email Verification for New Users

Discover how FL3XX simplifies user creation and enhances security through email verification, ensuring seamless access to our application


Access to the FL3XX web application and mobile apps requires a valid email address that will be verified when creating access in the Persons module. This seamless email verification process, explained below, enhances security and ensures that only authorized users gain access to the FL3XX application.

Access rights, with various levels, are generally granted by an operator to individuals like Staff and Owners in accordance with FL3XX General Terms and Conditions. You can learn more about access rights here .

It is important to note that the user account remains in an inactive state until the email is confirmed. Once the user successfully confirms their email, their account becomes active, granting them access to the FL3XX and allowing the operations team to complete tasks like crew records updates, crew scheduling, and passenger manifests.

How to Create a New User

First, in the Persons module, click " + New."

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For people who will not log in to the application, you may build their profile as usual and hit save. Details on creating new profiles can be found here.

To create new profiles for individuals, such as staff and owners, who will log in to FL3XX, please click the new "Invite to FL3XX" button on right of your screen. 

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This will generate a pop-up window with the required data, including access rights and email.

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Once complete, you can send invite, which will generate a FL3XX email verification, welcoming the user to FL3XX and will include a link and URL to reset their password. This verification link serves as a confirmation of their email address and their acceptance of the account creation within the FL3XX platform.

To grant or change access to existing profiles in FL3XX, you will select the access rights from the DDL on the right of your screen, enter a valid email for the user, and click save. The user can then access the web or mobile apps and reset their password via the verification email (more secure) or can be issued a temporary password (less secure) that they may then change after their initial login. 

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In case the email verification link is not received by the intended recipient, there is a "Resend Verification Link" button [1] available. This option can be used to ensure that the verification process is completed successfully.


To receive further assistance, please contact our dedicated support team at