Crew App - Flight Details Items

The items included on the flight details are the following:

  • From / To: Contains Airport information such as Longest Runway, Fire Category, etc.
  • Crew: All crew scheduled on the flight, augmented crew and flight attendants included.
    • In this panel, the crew members' names are accompanied by their individual acronyms or 3-letter codes for easy identification.
    • To facilitate communication among crew members, the crew app allows users to easily make phone calls or send emails to their fellow crew members who are assigned to the same flight. By simply clicking on the phone or email icons, users can access the contact information, such as mobile number and email address, that has been inserted in the "Persons" tab on the web app. It is important to note that the contact details marked as "Mobile (Private)" and "E-Mail (Private)" are kept confidential and are not visible to other crew members.

crew app - fligth details

  • PAX: The PAX information includes passport numbers, gender, contact numbers, and other relevant details. The PAX panel displays passenger and luggage weights. If you have an Ambulance flight, there is a dedicated section for Patients, allowing you to differentiate between different types of passengers on board. Additionally, the crew can use this panel to board passengers. 
    Our app now features enhanced offline access capabilities, ensuring that essential passenger information remains available even without an internet connection. Crew members can access passenger documents, such as passports and vaccination records, directly from the app while offline. This functionality is crucial for maintaining operational efficiency and meeting regulatory requirements during all phases of flight preparation and execution. Additionally, the "Pax History > Summary" screen is now accessible offline, as it is downloaded as part of the passenger object. However, the "Pax History > History" section still requires online access. 
    • To add new passengers on the boarding feature, simply click "Add new passenger". You can then fill in the passenger details manually or use the integrated passport scanner in your app for convenience.

    • To add a new passenger, you must provide the following required information: Salutation, First Name, Last Name, Gender, and Pax Type. These details are necessary for accurately recording passenger information. Standard luggage weights will be considered.
    • Please note that if the number of passengers on the boarding list reaches the seat limit or exceeds the flight's capacity, attempting to add more passengers will trigger a warning in the app. In such cases, you won't be able to add additional passengers until the number of passengers or the passenger list is updated by your dispatch or sales teams in the booking or flight settings. If you have to add "Infant" passengers, board them at the end after all regular seats are filled.
    • Recently, a new setting was introduced where adding a passenger will cause the previous released flight to become unreleased if the option is enabled in the operator settings. This means that if a pilot adds a passenger, the flight will be unreleased. For more information about this setting, please reach out to our support team.
    • It's worth mentioning that currently the mobile app does not support the removal of passengers from the Pax list, a function only available on the web app. Additionally, the mobile app does not currently offer the option to add cargo or animals to the passenger list.
    • You can also Board Passengers and use the Passport Scanner in the Crew App. See more details in Crew App - Additional Features.
  • Handler (FBO in the US): This is the place to see the details of services that were ordered, or confirmed by a handling or FBO agent.
  • Transp: If crew transportation is ordered, you will see the details here.
  • Hotac: Your hotel confirmation details.
  • Catering: All details of the ordered catering for the flight, including the supplier with contact details.
  • Migration: Dispatch checked that all immigration requirements were fulfilled and all required documentation was sent.
  • Customs: Same as above.
  • Slot / PPR: In this section, you can easily track the status of all necessary items and associated numbers that have been added by the dispatch team. The Slot/PPR panel allows for multiple services to be accommodated, with separate subsections for PPR and Slot requests at the same airport. This organized and clear layout enables you to view and manage all PPR and Slot requests for each subsection with ease.
    In this section, you have the ability to effortlessly upload files, allowing for a seamless document upload experience, even when offline.
  • Permits: In this section, you can view the status of the permits that have been added by the dispatch team. We provide separate sections for Takeoff and Landing Permits, along with the country or airport locations for each permit. The validity of each permit is also displayed.
    In this section, you have the ability to effortlessly upload files, allowing for a seamless document upload experience, even when offline.
  • FPL: In this section, dispatch will let you know if the FPL is filed and confirmed and display another base FPL information.
  • W&B: Shows the status of the weight and balance calculation. Find more details in Flight Plan and Weight & Balance.
    In this section, you have the ability to effortlessly upload files, allowing for a seamless document upload experience, even when offline.
  • FRAT (if activated): our Flight Risk Assessment Tool, is an essential feature of the FL3XX Crew App that empowers crew members, to evaluate and mitigate flight risks. This tool seamlessly integrates into your flight details, providing a structured interface for risk assessment. By toggling relevant items within each category, our app automatically calculates the risk score and updates the status accordingly. This dynamic feature provides immediate feedback via a visual score bar, with color-coded indicators representing different risk levels: green for authorized flights, yellow for flights requiring authorization, and red for unauthorized flights. When the risk score exceeds the authorization threshold, FRAT streamlines the approval process by allowing you to designate the appropriate user in the "Authorized by" field. Once approved, the 'Authorized' toggle switches automatically, displaying a green "Flight authorized" status along with a timestamp. If necessary, you can also input flight mitigation details. For more information, please consult our dedicated article on FRAT.

  • Fuel: Here you can find the details of the ordered fuel from the provider to the payment method
  • MVT: Dispatch will add the movement details here and you can check after the flight
  • Post Flt: All details can be added now in the same way as in the web app detailed descriptions are in the next two chapters. See more details in Crew app Post-Flight and Deicing Data
  • Deice: To complete the deicing reporting, simply enter the start time of the deicing in UTC, the type of fluid used, and the mixture with water. You can also add the amount of liters used and the start/end time of the protection period. Additionally, record who signed off from the ground crew on the deicing process. To do this, tap on the "Signed By" field and select one of the prepopulated crew members from the list. Once you have entered all the necessary information, tap on the cloud icon at the top right of the screen to save the record.




      • Maintenance: In this section, you will find all the upcoming maintenance details for the aircraft. We provide the same information that is displayed on Dispatch -> Flight - > Aircraft - > Maintenance. However, please note that we do not show tasks created on the Timeline, even if they are labeled as Scheduled or Unscheduled Maintenance. This section allows you to stay updated on the maintenance schedule and ensure the aircraft is in optimal condition for future flights.

      • HIL/MEL: Crew can check the Hold Item List in the HIL section of the Crew app. In this panel, they will be able to see the Due date, due hours, and due Cycles along with additional information and limitations. if any issue is added to the Tech Log previously, they will be displayed here.
        A new feature has been introduced in the HIL/MEL tab that allows users to initiate an item by clicking on the "Add HIL/MEL item" button. This opens a form where you can provide a description of the issue and attach any necessary documents, scans, or pictures. Once initiated, the item will only be visible to the user who created it, and they can edit the content as needed. For more detailed information, please refer to the documentation available here.
      • Handover

        The FL3XX Handover tab is a specialized feature designed to facilitate a smooth transition between shifts for flight crews. It provides incoming and outgoing crew members with all the necessary information about flight assignments for a specific aircraft, including details about the crew and passengers, flight schedules, and contact information. Having this tab on your flight details, significantly reduces the need for crew members to reach out to operations for information, promoting better communication and preparedness.

        The Handover tab organizes flight information into the 'Past' and 'Future' sections, allowing visibility for up to 90 days before and after the current date. Provides a comprehensive view of flight assignments for a specific aircraft, including details about the crew and passengers, flight schedules, and contact information. It displays the previous flight and the upcoming five flights for a seamless transition between shifts.


      • Recap: A final overview of the main details of the flight. You can also Select and Share Multiple Flight Documents. See the instructions in Crew App - Additional Features.


      Access Permissions and Data Input Options in the Flight Details Tabs:

      • The following tabs are Read-Only: From/To, Crew, Handler (FBO), Transp, Hotac, Catering, Migration, Customs, Maintenance, Handover, and Recap tab.
      • Users have both options to view and create items if the "Pilot can Initiate HIL/MEL Item" setting is enabled. Otherwise, it's read-only.
      • On the Pax Tab: Users can board passengers and add new passengers, however removing existing passengers is not possible. Cargo and animals cannot be added from the mobile app.
      • Documents can be added in the following tabs: Slot/PPR, Permits, W&B, and Post Flight.
      • Expenses can be added in the following tabs: From/To, Crew, Handler, Transport, Hotac, Catering, Post Flight, and Deice.


      Aircraft Weight Settings:

      To ensure accuracy and consistency in aircraft weight calculations, the mobile application now mirrors the 'mtowUnit' selected on the Aircraft page. For all volume settings (in kg/lb/L), the system has been updated to display either kg/L or lb/L based on the selected 'mtowUnit'.

      For weight settings specified in kg or lb, the following rules apply:

      • When a specific weight unit is defined (for example, animal weight unit or cargo. weight unit), information will be displayed in the 'mtowUnit' and saved in the specified weight unit. Examples include the Pax panel for Animal/Cargo cells and the Post Flight panel for Cargo.
      • If no specific weight unit is provided, the data will be displayed in the 'mtowUnit' and saved in kilograms (KG). Examples of this include the Pax panel for Passenger cells and the W&B panel.
      • The format for displaying weights in the Pax panel for Passenger cells, FPL, and W&B does not include decimal points. Conversely, two decimal points are used for weights in the Pax panel for Animal/Cargo cells and the Post Flight panel for Cargo.

      This enhancement has been recently implemented across various sections, including the display and saving of passenger, animal, and cargo weights in the Pax panel, as well as in the W&B and FPL panels. Additionally, it affects the Post Flight panel, specifically in the Fuel Initial (adjust DDL) and Cargo (display/save) sections.