Crew App - Flight Details Items

In this article, you will find detailed information about each tab in your flight details. We provide insights into the content and functionality of each tab, as well as specific features.

From / To:

Contains Airport information such as Longest Runway, Fire Category, etc.

Crew:

The app showcases all crew members assigned to the flight, including both the flight deck crew and cabin crew. It highlights any missing qualifications and provides details on the flight time limitations for each crew member assigned to the flight.

In this panel, the crew members' names are accompanied by their individual acronyms or 3-letter codes for easy identification.

To facilitate communication among crew members, the crew app allows users to easily make phone calls or send emails to their fellow crew members who are assigned to the same flight. By simply clicking on the phone or email icons, users can access the contact information, such as mobile number and email address, that has been inserted in the "Persons" tab on the web app. It is important to note that the contact details marked as "Mobile (Private)" and "E-Mail (Private)" are kept confidential and are not visible to other crew members.


The "Flight Leg Regulation" feature available in the Crew tab, enhances operational awareness for crew members by providing real-time information on regulations applicable to each specific flight leg. This read-only field, labeled "Flight Leg Regulation," is displayed next to the FTL calculations and reflects the current Flight Duty Period (FDP) rules.  


The "Crew Fit for Duty" feature in the FL3XX Crew app allows pilots to indicate their fitness for duty directly from the mobile app. This toggle is available on the Crew tab of the flight details screen and is shown only to the logged-in user.

For Flight Deck Crew members, the toggle appears if the "Pilot Report Fit for Duty" setting is active, while for Cabin Crew members, it appears if the "Cabin Crew Fit for Duty" setting is active. This is based on your operator settings.

The toggle feature is visible exclusively to logged-in users, ensuring that only the user who is logged in can see and interact with his own toggle in the crew panel.

When you toggle this switch to true, the app sends this information to the database, updating the web app accordingly. If you attempt to uncheck the toggle when the flight is already released, a warning will prompt you to confirm the action, explaining that unchecking will unrelease the flight. This warning applies if you are assigned as PIC, SIC, AUG PIC, AUG SIC, or AUG CRP; otherwise, you can uncheck the toggle without a warning. The system allows you to untoggle the field even if you do not have the right to unrelease the flight, displaying a popup with options to "Cancel" or "Confirm."

If a user attempts to toggle the switch ON/OFF while offline, a pop-up will appear indicating that this feature requires a network connection. This feature ensures that only fit crew members are marked for duty, enhancing flight safety and regulatory compliance.

PAX:

The PAX information includes passport numbers, gender, contact numbers, and other relevant details. The PAX panel displays passenger and luggage weights. If you have an Ambulance flight, there is a dedicated section for Patients, allowing you to differentiate between different types of passengers on board. Additionally, the crew can use this panel to board passengers. 

Our app now features enhanced offline access capabilities, ensuring that essential passenger information remains available even without an internet connection. Crew members can access passenger documents, such as passports and vaccination records, directly from the app while offline. This functionality is crucial for maintaining operational efficiency and meeting regulatory requirements during all phases of flight preparation and execution. Additionally, the "Pax History > Summary" screen is now accessible offline, as it is downloaded as part of the passenger object. However, the "Pax History > History" section still requires online access. 
    • To add new passengers on the boarding feature, simply click "Add new passenger". You can then fill in the passenger details manually or use the integrated passport scanner in your app for convenience.

    • To add a new passenger, you must provide the following required information: Salutation, First Name, Last Name, Gender, and Pax Type. These details are necessary for accurately recording passenger information. Standard luggage weights will be considered.
    • Please note that if the number of passengers on the boarding list reaches the seat limit or exceeds the flight's capacity, attempting to add more passengers will trigger a warning in the app. In such cases, you won't be able to add additional passengers until the number of passengers or the passenger list is updated by your dispatch or sales teams in the booking or flight settings. If you have to add "Infant" passengers, board them at the end after all regular seats are filled.
    • Recently, a new setting was introduced where adding a passenger will cause the previous released flight to become unreleased if the option is enabled in the operator settings. This means that if a pilot adds a passenger, the flight will be unreleased. For more information about this setting, please reach out to our support team.
    • It's worth mentioning that currently the mobile app does not support the removal of passengers from the Pax list, a function only available on the web app. Additionally, the mobile app does not currently offer the option to add cargo or animals to the passenger list.
    • You can also Board Passengers and use the Passport Scanner in the Crew App. See more details in Crew App - Additional Features.

Handler (FBO in the US):

This is the place to see the details of services that were ordered, or confirmed by a handling or FBO agent. For operators who are using FlightBridge, the Crew app includes a dedicated FlightBridge notes field. This field, which is read-only, is located within the existing notes/remarks section and becomes visible when FlightBridge integration is turned on and relevant services are received from FlightBridge. Named "FLIGHT BRIDGE," this section serves as a centralized hub for essential FlightBridge information, enhancing the organization and efficiency of managing ground services for users.


Transp:

If crew transportation is ordered, you will see the details here. Just like the Handler section, operators integrated with FlightBridge will find the Flightbridge notes field available in the Crew app.

Hotac:

Your hotel confirmation details. Just like the Handler section, operators integrated with Flightbridge will find the FlightBridge notes field available in the Crew app.

Catering:

All details of the ordered catering for the flight, including the supplier with contact details. Just like the Handler section, operators integrated with Flightbridge will find the FlightBridge notes field available in the Crew app.



Migration & Customs:

Dispatch checked that all immigration requirements were fulfilled and all required documentation was sent.
 

Slot / PPR:

In this section, you can easily track the status of all necessary items and associated numbers that have been added by the dispatch team. The Slot/PPR panel allows for multiple services to be accommodated, with separate subsections for PPR and Slot requests at the same airport. This organized and clear layout enables you to view and manage all PPR and Slot requests for each subsection with ease.
In this section, you have the ability to effortlessly upload files, allowing for a seamless document upload experience, even when offline.
 

Permits:

In this section, you can view the status of the permits that have been added by the dispatch team. We provide separate sections for Takeoff and Landing Permits, along with the country or airport locations for each permit. The validity of each permit is also displayed.
In this section, you have the ability to effortlessly upload files, allowing for a seamless document upload experience, even when offline.

FPL:

In this section, dispatch will let you know if the FPL is filed and confirmed and display another base FPL information.

W&B:

Shows the status of the weight and balance calculation. Find more details in Flight Plan and Weight & Balance.
In this section, you have the ability to effortlessly upload files, allowing for a seamless document upload experience, even when offline.

FRAT (if activated):

The Flight Risk Assessment Tool (FRAT) feature is available in the FL3XX Crew app when the FRAT setting is active in Settings > FRAT. You will notice a new "FRAT" tab and icon within the flight details section, specifically visible to crew members assigned to a Flight Deck Crew position. The menu tab icon uses a colored bar to reflect the FRAT status from the web app: green for low risk, yellow when flight approval is required, and red when the flight is not authorized.

Within the FRAT form, categories and items are displayed with a ">" icon indicating expandability. Items and sub-items are fetched from the FRAT settings list, allowing only one sub-item selection per item. Scores are automatically fetched from the database, and toggled items add their values to a calculated field, with the sum displayed at the top.

The score bar changes color based on the calculated values: green for scores below the first threshold indicating the flight is authorized, yellow for scores at or above the first threshold requiring flight authorization, and red for scores at or above the second threshold indicating the flight is not authorized.

The approval information includes the flight's authorization status and the name of the approver. The "Authorized" toggle becomes active only when a user is selected in the "Authorized by" field, which allows the selection of one user, displaying the selected name as placeholder text. A free text field, labeled "Flight Mitigation," is available for entering reasons for approving the flight.

The FRAT panel supports real-time data sync and offline mode and a "Clear all" button is provided to reset toggled items and clear the summed value. The FRAT categories, items, sub-items, and scores, are fetched from the database and respective operator settings, and cannot be modified on the crew app.

Only users assigned to a Flight Deck Crew role have the ability to edit the FRAT section, while Cabin Crew members can view it as a read-only section. This feature helps pilots accurately assess and manage flight risks directly within the app, ensuring compliance with safety protocols.

For more information, please consult our dedicated article on FRAT.

Fuel:

Here you can find the details of the ordered fuel from the provider to the payment method

MVT:

The "Edit MVT" feature in the FL3XX Crew app allows pilots and crew members to enter and save MVT times directly from their mobile devices. This feature lets you record ETD, Off-block, Take-off, Landing, On-Block, and ETA times easily. In the Crew app, you can edit and send MVT data only when the MVT status is set to "BY Crew."

To capture the current time for any of these events, simply press the "Add" button, which automatically inserts the current UTC time into the respective MVT field. You can also manually adjust the time by selecting the text field and using the numerical keyboard. You can easily choose the correct date at the top of your keyboard and select either the previous day or the following day to enter values in those fields.

All fields, including ETD, Off-block, Take-off, ETA, Landing, and On-Block, are editable. If a delay is detected, the affected field text will turn yellow, and the 'Delay Reasons' option will also turn yellow until a reason is selected. Once a delay reason is chosen, the title will revert to white.

         

You can use the "Send MVT" button to send an email with the MVT information, and the "Set Status OK" button to update the flight status to OK. This button will swap with "Set Status Auto" based on the current status. When you click on the "Send MVT" button, an MVT email is generated, which is not visible on the mobile app. Once the MVT email is sent, the status changes to OK, and the "Set Status OK" button transforms into "Set Status Auto." This feature is applicable to both the Departure and Arrival MVT sections.

   

The app ensures you receive clear error messages and guidance if you make any mistakes while entering MVT times. It prevents the entry of invalid data, such as Take-off time being before Off-block time, and provides appropriate validation messages. You cannot save or sync data until all errors are corrected.

The synchronization feature operates when your device is connected to the internet; if offline, you can still edit the fields but the sync feature will be disabled. A tooltip will notify you that your data is saved and will be updated once you reconnect online. 

If both a user on the web app and a user on the mobile app have made changes to the MVT section of the same flight while in Online mode, a conflict is identified. A Conflict Resolution mechanism will then be utilized to resolve the conflict once the Sync button is clicked.

If changes are made to both the MVT section and the Post Flight section Off-Block, Take Off, Landing & On-Block values, during synchronization, the MVT values will be replaced with the Post Flight values since the Post Flight section's Off-Block, Take Off, Landing & On-Block values take precedence.

If there are errors due to changes in settings during offline mode, a message will prompt you to disregard entered information, stating: "Oops! System settings changed offline. Discarding your information."

For further assistance or questions, please contact our support team.

Post Flt:

All details can be added now in the same way as in the web app detailed descriptions are in the next two chapters. See more details in Crew app Post-Flight and Deicing Data

Deice:

To complete the deicing reporting, simply enter the start time of the deicing in UTC, the type of fluid used, and the mixture with water. You can also add the amount of liters used and the start/end time of the protection period. Additionally, record who signed off from the ground crew on the deicing process. To do this, tap on the "Signed By" field and select one of the prepopulated crew members from the list. Once you have entered all the necessary information, tap on the cloud icon at the top right of the screen to save the record.

    Deicing

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      2019-04-21_17-39-14

       

      Maintenance:

      In this section, you will find all the upcoming maintenance details for the aircraft. We provide the same information that is displayed on Dispatch -> Flight - > Aircraft - > Maintenance. However, please note that we do not show tasks created on the Timeline, even if they are labeled as Scheduled or Unscheduled Maintenance. This section allows you to stay updated on the maintenance schedule and ensure the aircraft is in optimal condition for future flights.

      HIL/MEL:

      Crew can check the Hold Item List in the HIL section of the Crew app. In this panel, they will be able to see the Due date, due hours, and due Cycles along with additional information and limitations. if any issue is added to the Tech Log previously, they will be displayed here.
      A new feature has been introduced in the HIL/MEL tab that allows users to initiate an item by clicking on the "Add HIL/MEL item" button. This opens a form where you can provide a description of the issue and attach any necessary documents, scans, or pictures. Once initiated, the item will only be visible to the user who created it, and they can edit the content as needed. For more detailed information, please refer to the documentation available here.

      Handover:

      The FL3XX Handover tab is a specialized feature designed to facilitate a smooth transition between shifts for flight crews. It provides incoming and outgoing crew members with all the necessary information about flight assignments for a specific aircraft, including details about the crew and passengers, flight schedules, and contact information. Having this tab on your flight details, significantly reduces the need for crew members to reach out to operations for information, promoting better communication and preparedness.

      The Handover tab organizes flight information into the 'Past' and 'Future' sections, allowing visibility for up to 90 days before and after the current date. Provides a comprehensive view of flight assignments for a specific aircraft, including details about the crew and passengers, flight schedules, and contact information. It displays the previous flight and the upcoming five flights for a seamless transition between shifts.

       

      Recap:

      A final overview of the main details of the flight. You can also Select and Share Multiple Flight Documents. See the instructions in Crew App - Additional Features.

       

      Access Permissions and Data Input Options in the Flight Details Tabs:

      • The following tabs are Read-Only: From/To, Crew, Handler (FBO), Transp, Hotac, Catering, Migration, Customs, Maintenance, Handover, and Recap tab.
      • Users have both options to view and create items if the "Pilot can Initiate HIL/MEL Item" setting is enabled. Otherwise, it's read-only.
      • On the Pax Tab: Users can board passengers and add new passengers, however removing existing passengers is not possible. Cargo and animals cannot be added from the mobile app.
      • Documents can be added in the following tabs: Slot/PPR, Permits, W&B, and Post Flight.
      • Expenses can be added in the following tabs: From/To, Crew, Handler, Transport, Hotac, Catering, Post Flight, and Deice.

       

      Aircraft Weight Settings:

      To ensure accuracy and consistency in aircraft weight calculations, the mobile application now mirrors the 'mtowUnit' selected on the Aircraft page. For all volume settings (in kg/lb/L), the system has been updated to display either kg/L or lb/L based on the selected 'mtowUnit'.

      For weight settings specified in kg or lb, the following rules apply:

      • When a specific weight unit is defined (for example, animal weight unit or cargo. weight unit), information will be displayed in the 'mtowUnit' and saved in the specified weight unit. Examples include the Pax panel for Animal/Cargo cells and the Post Flight panel for Cargo.
      • If no specific weight unit is provided, the data will be displayed in the 'mtowUnit' and saved in kilograms (KG). Examples of this include the Pax panel for Passenger cells and the W&B panel.
      • The format for displaying weights in the Pax panel for Passenger cells, FPL, and W&B does not include decimal points. Conversely, two decimal points are used for weights in the Pax panel for Animal/Cargo cells and the Post Flight panel for Cargo.

      This enhancement has been recently implemented across various sections, including the display and saving of passenger, animal, and cargo weights in the Pax panel, as well as in the W&B and FPL panels. Additionally, it affects the Post Flight panel, specifically in the Fuel Initial (adjust DDL) and Cargo (display/save) sections.