This article will guide you through the straightforward process of reinstating canceled legs and explain how access rights are managed to ensure control and security over your operations.
How it Works:
Reinstating a canceled leg is a simple and efficient process, designed to save you time and effort. Here's how it works:
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Client/Owner Intent: When a client or owner indicates their intent to proceed with a previously canceled flight, you can initiate the reinstatement process.
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Accessing the Relevant Booking: To reinstate the canceled leg, access the relevant booking where the canceled leg was originally recorded. Navigate to the booking details page to begin the process.
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Select "Reinstate Leg": On the booking details page, you will find the option to "Reinstate Leg" on the canceled/removed legs. Click on this option to initiate the reinstatement process.
- At least one leg within the booking has to be "active"/"live" in order to be able to reinstate a leg within that booking.
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Automatic Restoration: Once you've selected "Reinstate Leg," the system will automatically restore the canceled leg with all its essential data intact. This ensures a seamless continuation of the planning and dispatch process, without the need to create an entirely new leg.
Access Rights Management:
We understand the importance of maintaining control and security over your operations. As a result, access to the "leg reinstatement" feature is managed at the access rights level. This means that only users with appropriate permissions will have the capability to reinstate canceled legs.
Configuring Access Rights:
To ensure that the "leg reinstatement feature" is available to the appropriate roles within your organization, access rights will be configured accordingly. If you wish to enable this functionality for specific roles, please follow these steps:
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Contact Support: Reach out to our dedicated support team, and they will be happy to assist you with configuring the necessary access rights.
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Specify Roles: Let our support team know which roles should have access to the leg reinstatement feature.
- By default, roles that are currently able to Reinstate a Canceled / Lost Booking, will also have the right to reinstate the legs.
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Customized Control: Our team will configure the access rights based on your specifications, ensuring that only authorized users can reinstate canceled legs.