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Dispatch App - Introduction

The Dispatch App offers color-coded flight status, quick access to duties and documents, offline viewing, profile management, and flight alerts.

Download Dispatch App

Play store: https://play.google.com/store/apps/details?id=com.fl3xx.dispatch

Apple store: https://apps.apple.com/us/app/fl3xx-dispatch/id1448298657

Dispatch App - General Introduction 

The Dispatch App is primarily designed for viewing and overseeing operational tasks rather than directly taking action. Due to the complexity of options and settings available on the Web App, current limitations prevent users from modifying schedules, changing crew members, or setting up flights. 

 

Dispatch App - General Introduction 

 

What you can do in the Dispatch app

The Dispatch app is designed to help you monitor and action your flights on the go. It works as a mobile companion to the web dispatch console — ideal for staying on top of operations from a phone or tablet.

On each flight, you can:

  • Update the status of services such as handling/FBO, transportation, hotel (HOTAC), catering, fuel, customs, slots/PPR and permits
  • Add notes to any service and attach or manage documents
  • Complete and authorize the Flight Risk Assessment (FRAT)
  • Manage passengers
  • Release flights (where enabled for your user)
  • Use flight chat to communicate with crew, and record expenses

Please note: the underlying service details — such as service providers, service types, slot numbers and times, and the flight schedule itself — are set up in the FL3XX web app and appear as read-only information in the mobile app. The Dispatch app is built for overseeing and updating flights, not for full data entry.

1. Main Page

When opening the app the calendar and list of flights are displayed. To give an immediate overview of the duties and flight statuses, on the left side we color-code them:

Main Page

  • Green (solid line for passenger flights, striped for positioning flights): all services are confirmed. The flight is good to go.
  • Red (solid line for passenger flights, striped for positioning flights): The dispatch team is still working on mission-critical details, and attention is required.
  • Yellow (solid line for passenger flights, striped for positioning flights): some details are not yet confirmed and still need attention by dispatch.
  • Magenta (solid line for passenger flights, striped for positioning flights): dispatch is revising some items concerning this flight. Information might be updated soon.

2. Flight Overview

Tap on the flight you would like to review and in a popup window, all flight-related information appears.

The different dispatch items are also color-coded:

  • Red means that the dispatch or the supplier hasn’t started working on the item
  • Yellow means that the mission-critical item is in progress and dispatch is working on it
  • Green means that the item is fully arranged by dispatch, or by the supplier. For example, all Passenger info is added, or the Services are confirmed.
  • Grey means that the item is not applicable to the flight.
  • Magenta means that the item needs to be reviewed or its information updated.

    Flight Overview

In the Dispatch App, the Recap button is prominently highlighted, and the icon order is aligned with the tab order in flight details. The Dispatch App also displays a broader range of notes, including Flight Notes, Crew Notes, Planning Notes, and Booking Notes, catering to the comprehensive needs of dispatch operations.

The Dispatch app supports the flight release workflow directly from your phone or tablet. This feature is permission-based and needs to be enabled for your operation — if you don't see it, contact your account administrator or FL3XX support to have it activated.

3. Duties

On this page, you have two lists that you can access. Upcoming duties and Past duties. Both show your duties and flights for the period of 60 days.

Duties

4. Flight Details

Tap on the flight you would like to review, and after tapping on any of the items, the respective flight details page opens. To navigate through the different tabs, scroll the top bar left, or right. Each tab contains information about both the departure and the arrival Airports. The colored line above the tab on the top of the page applies to the Departure Airport and the line below to the Arrival Airport. 

Flight Details

5. Documents

Tap on the Documents on the bottom menu. On the page, you can find your operational documents, manuals, and any other relevant document. You will be able to view and download, to review them while you are offline.

You will be asked if you want to download all documents for offline usage. A downloading bar will appear showing the progress of the download. 

Documents

    6. Profile

    Tap on the Profile on the bottom menu. On the page, you can find your Account information, including access control details, contacts,  addresses, and personal documents like Passports, IDs, and Visas.

    To open the App Settings, tap on the gear wheel on the top right of the screen, and a popup will appear on your screen. You can change your notifications, clear caches, report an issue, and define which connection you want to use to download all files and documents.