Integrations in Sales Module
      Back to home
      1. Knowledge Base
      2. Integrations
      3. Integrations in Sales Module

      Stripe

      Benefit from credit card guarantees and electronic payments directly in FL3XX. Let your customers pay for your flights instantly by card.

      A. Please note

      We're gradually launching Stripe payment integration in the first quarter of 2023. Initially, we're onboarding a few selected FL3XX users in beta mode. Then, we'll invite a broader audience.

      Stripe via FL3XX will be available for users in these regions:
      Canada, EEA, Switzerland, UK, USA

      Stripe via FL3XX will support account currencies:
      CAD, CHF, EUR, GBP, USD
      Sales in other currencies will be converted to one of the currencies above.

      Default cards: Amex, Mastercard, Visa

      Enabling this service is subject to FL3XX's and Stripe's approval.

      Using this service is subject to Stripe Services Agreement.

      Your current FL3XX subscription plan is to be amended to include Stripe. 

      B. How it works

      1. Credit Card Hold (Guarantee)

      a. In the FL3XX Sales module, select "Credit Card Hold" in the Payment Guarantee.

      b. Type in the desired amount. Currency is auto-selected based on the quote currency.

      c. Press "Initiate hold" button.

       

      Credit Card Hold

      4. A Stripe link is generated and auto-copied to the clipboard.

       

      Credit Card Hold 2

      5. You can either send the link to the buyer (via FL3XX, email, Whatsapp...) or you can execute the hold on behalf of your customer.

       

      Credit Card Hold 3

       

      6. Once the hold is executed:

      1. You're notified in FL3XX instantly (see 1 in the screenshot below)
      2. A notification message is generated (see 2)
      3. You can open the notification message (see 3)
      4. Holding period is auto-set to the maximum default of 7 days from the moment of placing the hold (see 4)

      Credit Card Hold 4

       

      7. You can release (cancel) the hold manually by pressing the button "Release hold"

      2. Credit Card Payment


      a. With invoice (1), FL3XX auto-sends a payment link (2).

      b. Upon receiving the email with the invoice, the buyer can press the button and settle the invoice amount by card.

      c. Protip: To get the same payment link and execute the payment on behalf of your buyer, send it to yourself or Bcc yourself.


      Cc Payment 1
      1. Once the payment is executed, you're notified instantly.

        Cc pmt confirmation

      C. How much does it cost?

      • Monthly account fee: 100 EUR / 100 USD
      • Credit card payment transaction fee (including all issuing bank charges, card network fees, Stripe charges, and fees, etc.):
        • EUR 0.25 + 4%
        • USD 0.25 + 4%
      • Card hold (guarantee): Not charged
      • Refund: No extra charge. The original payment amount less deducted transaction fees is refunded.
      • Card dispute fee: 100 CAD / EUR / CHF / GBP / USD per disputed payment if not resolved in your favor (i.e., the buyer wins)
      • Default payout delay: 14 days after the capture

      D. How to enable Stripe

      1. Get in touch with us at support@fl3xx.com
        1. Let us know about your interest in using Stripe.
        2. Let us know which user group(s) shall have access to the Stripe admin area in FL3XX (in FL3XX Settings, Stripe). See the Persons module, Roles (e.g., Accountants and Sales in the example below).

          Stripe Access
      2. Please allow up to five days for our FL3XX financial team to consider your request and communicate with Stripe back office.
      3. Upon our approval, we enable your access to Stripe in FL3XX. You can set up your account in system Settings (in the screenshot below, 1), go to Stripe (2), (3) Create Stripe Account.

        Stripe Settings 2
      4. Please advise after you've set up your Stripe account so that we can finalize your activation.