Owner App - Introduction

• Find My Jet (Live Location): Click on "More Details" to open the map to see your aircraft's real-time position—parked or in-flight.
  
  
     
• Tour My Jet (3D Walkthrough): Explore a high-quality 3D showcase of your aircraft interior. Link your Matterport™ scan in the web app to enable this feature directly in the app.

AOG Status: Aircraft on Ground alerts appear prominently on the Aircraft tab, visible up to one month ahead.

Set up the URL of your Matterport (TM) 3D aircraft scan, and owners can show the unique features of their aircraft directly on the phone. 

Schedule

New in February 2026: The Schedule tab now defaults to a clean, native-style monthly Calendar view alongside the classic List view. This makes it easy to visualize aircraft availability, flights, and key tasks at a glance.

See all details here. 

Switching Views

• Tap the toggle button at the top.
• Choose Calendar (monthly grid, default) or List (chronological details).
• Calendar mode resets to today on app restart or when switching aircraft.
  
  

Calendar View Features

• Navigation: Swipe left for next months. Tap Today (top-left) to return to the current date.
• Display:
  • Flights: Shown with count and yellow aircraft icon.
  • & Tasks

• Interaction: Tap a date → events load below; tap a flight → slide-up drawer with full booking details (close button top-right).
• Future-focused: Only upcoming dates shown (up to ~1 year ahead); smooth loading as you scroll forward.

List View & General Features

• Flights and tasks ordered chronologically by departure airport local time (or UTC).
• Toggle UTC / LT (top-right) to switch timezones—updates all dates accordingly.
  • Once the UTC/LT button is selected, the start and end dates of the booking will be displayed according to the timezone chosen on the schedule screen. In LT mode, if the MXX task does not have an airport defined, its schedule will be shown based on the home base time of the operator.
• Upcoming maintenance, reservations, crew availability, and other timeline events visible (except "Note" tasks).
• Pagination: Initial load efficient; more data loads automatically as you scroll.
• Tap any flight cell → popup with Sales contact options, "Ask question" button, and attachments (Owner Step documents always accessible).
• Flights and tasks are displayed in chronological order on the List view, based on either UTC or the local time (LT) of the departure airport. This organization ensures that flights departing on a specific date are grouped together under that date section, making it easy for owners to reference and understand their schedule clearly.
  
  
• Upcoming maintenance and other events added from the web app Timeline are visible to users in the schedule tab. To enhance user experience in the owner app, we have chosen to hide tasks labeled as "Note" as they contain minimal content. However, tasks like "Scheduled Maintenance" remain visible and unchanged to ensure owners can easily grasp the schedule and prioritize important maintenance activities. This way, critical tasks such as "Scheduled Maintenance" and other relevant activities are clearly displayed for easy reference.
  
  

Additional details

The AOG (Aircraft on Ground) status, a vital piece of information, is prominently featured on the Aircraft screen as soon as you access the app. Owners can view AOG events up to one month in advance on the Aircraft tab.

The app initially displays up to 30 records, and each time you scroll for more, an additional 30 records will be loaded (cancelled flights are not shown but are considered in the count). This ensures that as new flights are added, the list will continuously expand.

We provide a comprehensive display of upcoming flights, timeline tasks, reservations, crew availability, and scheduled maintenance up to a year in advance, allowing for easy navigation through pagination.

To manage data effectively, a one-year limit has been implemented, guaranteeing smooth pagination without exceeding a year's worth of flight data from the web app.

To access additional information about a flight or quote in the app, users can simply tap on a flight cell within the 'Schedule' screen. This action open a popup that provides the opportunity to connect with the Sales team, send inquiries to the operations team using the "Ask question" feature, and review any attachments relevant to the Owner approval process.

Owners have the ability to View attachments related to a flight at any time, even after the flight has been approved. These attachments are specifically linked to the Owner Step in the Sales Module. This feature is designed to function seamlessly, regardless of whether the Owner Step was sent or silently sent. It is important to note that only documents from steps within the Owner Step in the Sales Module are accessible to owners.

On the top of the screen, users will find the start and end dates of a booking or quote. These dates represent when the first and the final passenger leg is scheduled to depart and touch down respectively, aligning with the local time (LT) or Zulu time (UTC) of the destination airport. The date automatically adjusts based on the time setting selected on the "Schedule" screen, ensuring accuracy for viewing bookings on both the Schedule and Notifications tabs. 

At the bottom of the screen, users can see the various flights associated with a specific booking, along with their respective details. Additionally, an optional "+1" indicator is displayed next to the arrival time for flights that extend into the following day.

Schedule a flight

You can also plan a trip with multiple flights and see the flight time and distance estimates.

When an owner requests a flight with one or more legs, it automatically generates a booking on FL3XX. This booking uses the 'Private' type workflow set up in your Sales Workflows in Operator Settings. If you have multiple workflows set as 'Private' type, the system will prioritize the first one in the order. 

Transactions (Accounting):

Shows detailed information about the last transactions, along with the owner's balance and deposit with the company.

Notifications: Flight approvals

The Notification Tab shows pending quotes awaiting the owner's approval. The owner can accept or decline this quote, along with the option to review the flight manifest or the owner-approval document. In case the owner has questions, he can easily call or send an email to the sales team.

Setting up FL3XX Owner App

To start using the FL3XX Owner App, make sure that the owner is listed under "Persons" of the account that includes their aircraft. If necessary, set up the aircraft under the correct account by going to the Aircraft page on the web app and providing the correct account and owner user information. Once set up, ensure that the owner has sufficient access rights by going to Persons → Owner user → Roles → Others → Owner. If you have any further questions or need assistance, please don't hesitate to contact our Customer Care team.

Additional notes and important information

If the schedule is fully loaded for a specific period in the owner app, any canceled flights/bookings or deleted MXX items within that period will continue to show on the schedule/booking screen until manually refreshed or reopened, as live websockets are not integrated into the app.