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Dispatch App - Passenger Management and Passport Scanning

Add, edit, and manage passengers in the FL3XX Dispatch app with integrated database search and passport scanning for quick, accurate entry.

Accessing Passenger Management

  • In the Pax tab, look for the "Manage Passengers" button in top of the screen.
  • Tap the button to slide up the passenger list.
  • Tap a passenger name to open the Edit Passenger screen.
  • If seats are available, use the bottom "Add Passenger" button to open the Add Passenger screen.

Passenger List View

  • Displays all passengers in the format: Salutation First LAST.
  • Pending passengers (added by crew) show a "Pending..." tag and are editable.
  • Swipe left on iOS to delete a passenger (with confirmation).
  • Support for adding passengers or patients with separate buttons.

Adding a Passenger

  • Use the search bar to find existing passengers in the Persons database (requires online access and PERSONS_AUTOCOMPLETE permission).
  • Or tap "Create new passenger" to fill the form.
  • Form includes:
    • Passenger Information: Salutation, first name, last name, date of birth, nationality, and other details (reusable from Crew app).
    • Weight: Passenger weight with unit (e.g., kg or lbs).
    • Luggage:
      • Luggage type: Free text field (up to 80 characters, placeholder "Luggage type").
      • Luggage weight: Number field (up to 5 digits, no decimals, with unit).
  • Validation popups appear for missing or mismatched data (e.g., "Missing [Field]" or "Does the data match exactly the document?").
  • Tap "Add to Flight" to save; shows confirmation toast (e.g., "New passenger added" or "New passenger created").
  • After saving, a "Passengers Updated" screen shows briefly due to backend delay.

Editing a Passenger

  • All fields are editable on the Edit Passenger screen (same layout as Add Passenger).
  • Update personal info (names, DOB) with "Update" button (affects Persons database).
  • Update flight-specific info (weight, luggage) with "Continue" button (affects Pax tab).
  • "Unsynced" label appears during edits.
  • Tap "Save" for confirmation popup if complete, or error if fields missing; shows toast (e.g., "[Name] edited").
  • Tap "Cancel" prompts if changes made.

Passport Scanning

  • On the Edit Passenger screen, tap the passport scan icon.
  • Confirmation popup: "Replace passenger data with passport scan?" with details on overwriting.
  • If mismatch detected (e.g., 2 out of 3 fields like first name, last name, DOB differ), shows "Passenger Mismatch Detected" alert.
  • On continue, scanned data overrides matching fields; preserves others if possible, or fully overrides if not.
  • Only one document selected per person (priority: Passport > IDCard > Driving License).

Removing a Passenger

  • Tap the remove button or swipe left (iOS).
  • Confirmation popup: "Remove passenger from flight?" with details.
  • On confirm, passenger is removed; can add back later.

Persons Database Integration

  • Searches pull from central database for consistent data.
  • Feature requires online access and FLIGHTS_PAX_SECTION write permission.

Benefits

  • Streamlines adding and managing passengers, reducing errors and time.
  • Passport scanning speeds up data entry with accurate overrides.
  • Online-only ensures real-time database sync.
  • Consistent UI with Crew app improves usability across tools.