Frequently Asked Questions
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      2. Frequently Asked Questions

      Canceling a Booking with Unpaid Invoice

      Follow these simple steps to cancel a booking with an outstanding invoice.

      1. Navigate to Sales and select the CANCEL workflow. 

      Cancel

      2.     Adjust either the Percentage or Fee Amount to zero.

      Cancel2

      3.    Select the Cancellation Reason and click Send & Cancel or Silent Cancel and your booking will be successfully cancelled.

       

       

      💡 Simply follow these steps whenever you encounter this error.

      Cancel1