How can we help you?

Feel free to contact our support at [email protected] or +43 (720) 230 390

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Current Status

Jesel Deleña

Customer Success Specialist

Hi there!

"I'm Jesel, responsible for our customer success at FL3XX. I'll work together with you to make your use of FL3XX as efficient and smooth as possible"

100% uptime

in the past 30 days

Maintenance

No current issues affecting performance.

Current status

Web App

No current issues affecting performance or accessibility. 

Crew App

No current issues affecting performance or accessibility. 

Sales App

No current issues affecting performance or accessibility.

Owner App

No current issues affecting performance or accessibility.

Dispatch App

No current issues affecting performance or accessibility. 

Past incidents

  • 08 July 2020

    Scheduled maintenance and downtime of up to 15 minutes. 

  • 05 March 2020

    During routine update procedure we experienced unexpected networking issue that caused connection issues for 30 minutes.

  • 29 August 2019

    Rarely, the Date format (e.g. 29.08.2019) displays in Time format (e.g. 29:08).

  • 20 August 2019

    Intermittent connection issues that affect system performance.

  • 13 August 2019

    Rarely, the iOS Crew App (v2.2.0 and v2.2.1) crashes on login.

  • 15 November 2018

    An issue with a server caused specific data to not be accessible for 12 minutes.

  • 20 July 2018

    An issue with the CDN caused the FL3XX platform to be offline for 3 minutes.

Are you experiencing an issue that is not listed here? Then please contact our support.

Contact Support

Our support programs

Standard

Basic package

You understand the system well and don't require a fast response from the FL3XX helpdesk. For you our standard support package is enough.

Business hours

Premium package

Your operations rely on FL3XX and you want immediate assistance during your work days. Your fleet is not managed outside of these work days.

24/7

Global package

You have a decent fleet that is managed 24/7. Interruptions should be avoided at all costs, so you want immediate assistance around the clock.

Are you ready to improve your business performance?

Discover why top aviation companies are choosing FL3XX as their trusted software.

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The platform
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Welcome to

The complete aviation management software system for charter sales, dispatch, crew, maintenance, and reports.

Contact

[email protected]
+43 (720) 230 390

FL3XX Headquarters
Kolingasse 11
1090, Vienna
Austria

Let's get in touch