WRITTEN BY Filip Ranebo ON February 15, 2021.
VIENNA, AUSTRIA and VAN NUYS, CA, USA – January 21, 2021
It’s a long story of passion, workmanship, and airplanes. It started 2 years ago in San Francisco and is due to continue for the decades ahead. In the halls of Revolution.aero in October 2018, a delegation of Clay Lacy Aviation received a quick demo from a small Austrian tech startup. FL3XX was the last of a dozen companies evaluated to provide Clay Lacy with a long-term solution for its flight operations and charter departments. The solution was to replace the custom system that was built in-house.
In the following 6 months, all requirements were evaluated and of course, FL3XX did not have it all, just as all other players. Clay Lacy had the ambition, now reality, to integrate all its services, so teams work in unity whether for owners, charter sales, maintenance, FBOs or any other Clay Lacy’s businesses. FL3XX proved a unique capacity: its workmanship and Clay Lacy recognized that.
What followed is one and a half years of detailed work, where hundreds of specific features were created ad-hoc to enable everyone at Clay Lacy to serve and support the owners and charter customers most effectively and efficiently. After 12000 hours of software development, 2800 hours of meetings, 3200 hours of feature specification definition, 3500 hours of testing, and an estimated 17000 cups of coffee, the FL3XX platform is now in service across the entire Clay Lacy enterprise.
This is the most extensive and most complex application in service in business aviation. It is also the largest software project that has ever come to fruition and is currently live in the industry.
“I am in awe at what we built over the past months” said Paolo Sommariva, CEO and Co-founder of FL3XX“ and to be clear, it is not only the prowess of the FL3XX team, it is the leadership, speed, and workmanship of the Clay Lacy team and our capacity to engage and solve problems in fast and direct ways that sealed the success”.
A large emphasis was put on connecting Clay Lacy’s existing infrastructure to the versatile FL3XX API, allowing for data accumulated over the company’s long history to migrate and be thoroughly tested. In parallel, the FL3XX software platform and mobile suite were implemented and the process reviewed for compatibility with the internal workflows. “We checked in with all the FAA, CBP, tax regulations, and other US-specific complexities, with a 100% positive outcome” noted Stefan Oberender, FL3XX Co-founder and COO, himself a German aeronautical engineer and professional pilot.
“FL3XX is clearly an innovator in the market. We were delighted with the responsiveness and attention to detail the FL3XX team brought to the project.” said Brad Cardinal, Clay Lacy CTO, and added “the overall need for customization in the implementation was considerably low. The Clay Lacy and FL3XX teams worked in close coordination to improve processes and the platform as a whole.”
The project wrapped up with a thorough onboarding program and dedicated training for all operational departments. And while the number and breadth of features will keep increasing in the future, the FL3XX implementation already now saves thousands of work hours for Clay Lacy.
Clay Lacy is live since 18 Jan 2021.
About Clay Lacy Aviation
Founded in 1968 by legendary aviator and industry pioneer Clay Lacy. Today, Clay Lacy Aviation is considered the world’s most experienced operator of private jets. Prominent individuals and leading corporations trust Clay Lacy for aircraft management, charter, maintenance, avionics, interiors, and FBO services. The company has aircraft operations and regional offices across the U.S., including full-service FBOs at Van Nuys Airport in Los Angeles, and Orange County’s John Wayne Airport, with a third FBO opening at Waterbury-Oxford Airport in 2022. Clay Lacy also has FAA Part 145 aircraft maintenance centers in Los Angeles, San Diego, and Oxford, Connecticut. With the most knowledgeable team in the industry, Clay Lacy delivers superior safety, service, and value to aircraft owners and jet travelers worldwide.
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